Regional Distribution Lead

GE Vernova

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profile موقع الوظيفة:

دبي - الإمارات

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تاريخ النشر: نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

Job Description Summary

As a Regional Distribution Lead (Senior Services Manager 3) you will be a pivotal force in driving sustained customer success and growth within the post-sales project lifecycle. Your expertise will span training professional services technical support renewals outcome attainment retention expansion and customer advocacyall with a strong digital focus. Requiring high level of operational judgement the expectation for this role is moderate autonomy.

Job Description

What youll do:

  • Leadership and Mentorship
    • Overseeing the MENAT and Europe Distribution Series 3 cross functional distribution team ensuring harmony across personalities and skillsets.
    • Act as a resource for colleagues with less experience.
    • Provide high level support for all region Distribution projects with moderate risks and resource requirements.
    • Explains difficult or sensitive information and work to build consensus.
    • Develop persuasion skills required to influence others on topics within field.

  • Project Lifecycle Ownership:
    • Contribute to the implementation of MES (Multi-Energy-Systems) solutions using our Software Suite.
    • Own technical deliverables throughout the entire project lifecycle ensuring projects stay on track in terms of budget time and customer expectations.
    • Help to layout proper staffing to cover all regional ADMS S3 deliveries to ensure all projects are successful.

  • Client Collaboration:
    • Work closely with clients to understand their unique needs and develop tailored strategies through site assessments.
    • Make standard recommendations on workflow application interface reports testing and uploads to customers during the implementation process.
    • Ensure go-live readiness and provide support including post-live checkups to guarantee customer satisfaction.

  • Best Practice and Quality Assurance:
    • Develop specialized knowledge in your discipline and serve as a best practice/quality resource.
    • Stay abreast of the latest technical developments in your area and contribute to strategy and policy development.
    • Ensure delivery excellence within your area of responsibility.
  • Market Awareness and Integration:
    • Possess in-depth knowledge of best practices and understand how your area integrates with others.
    • Have a working knowledge of the competition and the factors that differentiate them in the market.
  • Decision-Making and Problem solving:
    • Use judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management manufacturing technology or engineering.
    • Take a new perspective on existing solutions and use technical experience and expertise for data analysis to support recommendations.
    • Utilize multiple internal and limited external sources outside of your own function to arrive at decisions.
  • Leadership and Mentorship
    • Ability to work across all GEV silos with a OneTeam mentality.
    • Ability to grow and mentor all staff understanding that not everyone learns and grows the same ways.
    • Acts as a resource for colleagues with less experience.
    • Explains difficult or sensitive information and work to build consensus.
    • Developing persuasion skills required to influence others on topics within field.

What youll bring:

  • Degree in Engineering from an accredited university or equivalent experience.
  • Min 10 years in GEV Series 3 grid software Distribution delivery .
  • Good technical knowledge of Power System Protection and Automation systems Monitoring and Diagnostics and telecommunications Applications for Transmission Distribution and Industry segments.
  • Previous experience in leading high performing teams.
  • Ability to work effectively across functions and regions.
  • Ability to understand and improve complex processes in a cross-functional environment.
  • Ability to manages multiple ongoing projects and work to prioritize work between them all.
  • Track record of on time successful deliveries across GEV customer base.

What will make you stand out:

  • Fluency in Arabic is a plus
  • Excellent written/oral communication and interpersonal skills customer focused enthusiastic.
  • Outstanding interpersonal Strong communication skills capable of influencing and driving regional counterparts.
  • Willingness and ability to travel >40% of the time
  • Demonstrated ability to analyze and resolve problems.
  • Ability to document plan market and execute deliveries.

Additional Information

Relocation Assistance Provided: No

Job Description SummaryAs a Regional Distribution Lead (Senior Services Manager 3) you will be a pivotal force in driving sustained customer success and growth within the post-sales project lifecycle. Your expertise will span training professional services technical support renewals outcome attainme...
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عن الشركة

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GE Vernova's Asset Performance Management software can help you increase asset reliability, minimize costs and reduce operational risks. View a demo today.

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