Member Experience Executive

Member Experience Executive - FEMALE ONLY

Location: Sharjah

Job Type: Full Time

Working Days: 6 Days a week

Working Hours: 9-10 hours per day

Basic Salary: Up to AED 6000

Shift Timings Details: Rotating

Day Shift: 6 AM to 3PM

Mid Shift: 11 AM to 8 PM

Evening Shift: 2 PM to 11 PM

JOB SUMMARY

The Member Experience Executive is responsible for delivering a welcoming and professional front-of-house experience while playing a key role in driving revenue through the proactive sale of memberships class packages and private sessions.

This position supports the day-to-day operations of a massive sports and wellness hub with a high-end member base ensuring seamless client service and premium guest experiences. The representative is expected to consistently embody luxury service standards providing every guest with a personalized and high-quality experience.

The ideal candidate is highly sales-driven goal-oriented and passionate about health and wellness with excellent interpersonal skills and a strong commitment to achieving and exceeding sales targets. Arabic speakers are preferred for this role.

CANDIDATE PROFILE

• 2 years in sales or customer service (fitness/wellness/hospitality industry preferred).
• Computer literate (Excel Word PowerPoint admin systems).
• Excellent communication and sales skills.
• Knowledge of sports or wellness concepts a plus.
• Familiarity with booking systems.
• Strong written and spoken English.
• Arabic Speaking is a plus
• Good interpersonal skills able to engage with diverse backgrounds.
• Ability to work under pressure and multitask.
• Flexibility with shifts evenings weekends and holidays.
• Well presented with clear speech physically active energetic.

CORE WORK ACTIVITIES

• Member Experience Responsibilities
• Operations & Management Support
• Follow Safety & Security
• Abide by Policies & Procedures
• Guest Relations
• Communication
• Working with Others
• Quality Assurance
• Physical Requirements

Benefits:

Basic Monthly Salary: 6000 AED to 8000 AED (Depends on experience)

Executive Accommodation

Uncapped Commission: Your hard work pays off with an attractive and limitless commission structure.

Comprehensive Benefits: Enjoy peace of mind with Visa sponsorship Medical Insurance coverage and Annual Travel Tickets.

Exclusive Membership: Gain access to a Gym membership for your personal use.