Hospitality & Protocol Manager

أبوظبي - الإمارات

الراتب شهرياً: AED 35000 - 35000

تاريخ النشر: نُشرت قبل 1 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Our client a prestigious organization in the arts and culture sector is seeking a Hospitality & Protocol Manager is responsible for planning coordinating and delivering exceptional hospitality VIP management and protocol services across the organizations events programs and cultural initiatives. This role ensures that all guests partners dignitaries and stakeholders receive a world-class experience that reflects the organizations values and reputation. The ideal candidate brings a strong background in hospitality stakeholder engagement protocol management and operations within cultural governmental diplomatic or high-profile event environments.

Key Responsibilities:

Hospitality & Guest Experience

Lead the development and execution of hospitality strategies for exhibitions festivals cultural programs VIP visits and external engagements.

Manage guest experience journeys ensuring seamless coordination before during and after events.

Oversee arrangements for VIP guests artists international partners delegations and government entities.

Ensure high-quality hospitality services including welcome protocols seating arrangements lounge operations refreshments and guest flow.

Protocol & VIP Management

Implement and monitor protocol standards aligned with UAE cultural governmental and organizational guidelines.

Liaise with protocol offices embassies government authorities and international partners for coordination of high-profile visits.

Prepare detailed protocol briefs itineraries seating charts and hospitality plans for senior leadership and VIP events.

Ensure official ceremonies signings photo opportunities and receptions follow the proper decorum.

Event Coordination & Operations

Work closely with internal teams (Events Production Cultural Affairs Communications Education) to ensure hospitality and protocol requirements are integrated into all event plans.

Oversee onsite execution of events and ensure all hospitality & protocol elements are delivered to the highest standards.

Coordinate logistics including transportation accommodation schedules and special requests for artists and VIP guests.

Support production teams in the delivery of major festivals concerts workshops conferences and public programs.

Stakeholder Engagement & Relationship Management

Build and maintain strong relationships with cultural partners embassies government offices sponsors and international institutions.

Serve as a main point of contact for VIP guests international artists high-level delegations and dignitaries.

Ensure clear and professional communication with internal and external stakeholders throughout event planning and execution.

Planning Administration & Reporting

Develop hospitality budgets negotiate vendor contracts and ensure cost-effective delivery of services.

Maintain accurate records of all protocol activities guest lists VIP itineraries and hospitality plans.

Conduct post-event evaluations and prepare reports highlighting successes challenges and recommendations.

Ensure compliance with internal policies health & safety standards and cultural sensitivities.

Requirements

Qualifications & Skills:

Bachelors degree in Hospitality Management Event Management Business Administration Cultural Management or a related field.

Minimum 710 years of experience in hospitality protocol VIP relations or event management within arts culture government luxury or hospitality sectors.

Strong knowledge of UAE protocol cultural norms and etiquette.

Experience working with high-profile individuals artists international delegations and government offices.

Proven ability to manage complex events and VIP programs under pressure.

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Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl please do call our office ator drop us a message on our website - .

Our client a prestigious organization in the arts and culture sector is seeking a Hospitality & Protocol Manager is responsible for planning coordinating and delivering exceptional hospitality VIP management and protocol services across the organizations events programs and cultural initiatives. Thi...