Solutions Engineer – Sales, Delivery & Success

About Us

We are a fast-growing technology company working with banks and financial institutions

to deliver enterprise SaaS solutions in financial data analytics enrichment and

personalization. Our platform enables financial institutions to unlock value from

transaction data drive innovation and build stronger customer relationships.

We are seeking a Solutions Engineer Sales Delivery & Success to play a pivotal role

in the client journey: from shaping solutions during pre-sales to leading enterprise

implementations to ensuring customer success and account growth. This is a

hands-on strategic role for someone who thrives at the intersection of technology

banking and enterprise SaaS.

Role Summary

The Solutions Engineer will be responsible for:

Pre-Sales: Supporting the sales cycle through technical expertise demos

RFP/RFI responses and proof-of-concept delivery.

Delivery: Owning end-to-end project implementations with clients managing

integration configuration testing and go-live.

Customer Success: Acting as the trusted advisor to clients post-implementation

ensuring adoption renewals and expansion through upsell/cross-sell.

You will act as the bridge between Sales Product Engineering and our clients

ensuring the solutions we deliver create maximum impact for our banking and financial

services partners.

Key Responsibilities

Pre-Sales & Solutioning

Partner with Sales to engage with prospective banks and financial institutions

understanding business and technical requirements.

Lead technical presentations demos workshops and proof-of-concepts.

Own and coordinate technical responses to RFPs RFIs and compliance/security

questionnaires.

Translate client needs into tailored solution architectures and delivery

approaches.

Implementation & Delivery

Lead enterprise SaaS deployments ensuring smooth integrations with client IT

environments.

Gather and validate technical and functional requirements managing delivery

end-to-end.

Coordinate with engineering/product teams to resolve technical issues.

Oversee configuration testing training and go-live activities.

Deliver projects on time on scope and to enterprise-grade standards.

Customer Success & Growth

Be the primary point of contact for enterprise clients post-go-live.

Drive adoption usage and ROI of our solutions across the clients organization.

Ensure renewal and retention by proactively managing client relationships.

Support sales in identifying upsell and cross-sell opportunities (additional

features modules or capacity).

Capture client feedback to inform product strategy and roadmap.

Requirements & Qualifications

Education & Experience

Bachelors degree in Computer Science Engineering or related field.

PMP Certification

510 years experience in enterprise SaaS for banking/financial services.

Proven track record in solutions engineering implementation and customer

success roles.

Mandatory Technical Competencies

Deep understanding of APIs data integration ETL pipelines databases and

enterprise SaaS deployments.

Experience with cloud platforms (AWS Azure or GCP).

Familiarity with enterprise IT and security requirements: compliance

authentication (SSO OAuth SAML) data governance.

Ability to design and present solution architectures for banking clients.

Strong project management skills (Agile/Waterfall Jira Trello or similar tools).

Mandatory Domain Knowledge

Prior experience at a fintech or enterprise SaaS vendor serving banks/financial

institutions.

Strong familiarity with banking regulations compliance and security standards in

the GCC or equivalent markets.

Understanding of financial data enrichment analytics personalization or

transaction data use cases.

Soft Skills

Strong client-facing communication and executive presentation skills.

Ability to work seamlessly with both bank IT/developer teams and

business/C-level stakeholders.

Commercial acumen: experience driving upsell cross-sell and renewals.

Adaptable entrepreneurial mindset with ability to thrive in a fast-paced startup

environment.

Certifications (Nice to Have)

Project Management certifications: PMP PRINCE2 or Agile/Scrum Master.
Cloud certifications: AWS Azure or GCP.

Why Join Us

Direct impact on the success of high-profile banking clients across the region.

End-to-end ownership across sales delivery and customer success.

Work in a fast-scaling fintech SaaS company at the center of financial innovation.

Competitive compensation performance incentives and growth opportunities.