You will oversee the day-to-day operations of the Front Office maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing implementing and monitoring the impact of training (including IT systems and guest service procedures) for all Front Office team members capturing and implementing best current practice SOPs relating to Front Office operation. Manage the functioning of all departmental team members facilities sales and costs to ensure maximum departmental profit. Drive the implementation of all sales and promotional programmes of the property taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property.
Qualifications :
College degree in hotel management or related field
Previous experience in a Front Office management role
Strong commercial/business acumen
Passion for leadership
Fluent in English both spoken and written
Additional Information :
Remote Location
Remote Work :
No
Employment Type :
Full-time
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... اعرض المزيد