Front Office Agent (Fixed-Term Contract - 3 months)

AccorHotel

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profile موقع الوظيفة:

الفجيرة - الإمارات

profile الراتب شهرياً: لم يكشف
تاريخ النشر: نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

  • Welcome guests and ensure efficient friendly and professional service during check-in check-out and throughout their stay;
  • Use your elevated emotional intelligence to create personalised and memorable experiences that will excite and delight guests;
  • Provide high standard of service to all hotel guests with your luxury attitude  specifically anticipating and pro-actively attending to guest requests and event/activity bookings;
  • Co-Ordinate Group arrivals (including welcome) departures and check-ins and assist with activities during their stay;
  • Ensure professionalism and accuracy with information and billing during arrival and departure.

Qualifications :

YOUR EXPERIENCE AND SKILLS INCLUDE:

  • Previous hotel front office reception experience preferable
  • Professional telephone manner and exceptional customer service skills
  • Excellent communication interpersonal and time management skills
  • A friendly and positive can-do attitude who enjoys working in a team
  • Previous experience Opera desirable not essential

Additional Information :

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.

When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


Remote Work :

No


Employment Type :

Full-time

Welcome guests and ensure efficient friendly and professional service during check-in check-out and throughout their stay;Use your elevated emotional intelligence to create personalised and memorable experiences that will excite and delight guests;Provide high standard of service to all hotel guests...
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المهارات المطلوبة

  • Abinitio
  • تحدث العربية
  • مجالسة الأطفال
  • محاماة
  • دعم الإدارة
  • طائر الطنان

عن الشركة

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد

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