Lead Simulator Technician

About This Role

As the Lead Simulator Technician youll be at the heart of our on-site operationsguiding a talented team of 2-3 people building strong customer relationships and ensuring our Simulation Training Equipment consistently delivers top performance.

What Youll Do:

• Inspire & Lead: Motivate and manage your on-site FSR team ensuring everyone is aligned with project goals and site requirements.

• Manage the Schedule: Oversee the team roster delegate tasks based on priorities and keep daily operations running smoothly.

• Be the Communication Bridge: Serve as the key point of contact for both our customers and CAE management fostering open proactive communication.

• Champion Technical Excellence: Track technical issues on simulators collaborate with tech leads to resolve challenges and implement mitigation plans to minimize downtime.

• Own Logistics: Manage on-site parts and logistics ensuring everything needed for success is always at hand.

• Document & Report: Keep meticulous records generate customer communications (with manager approval) and ensure all documentation is up to date for every maintenance milestone.

• Promote Safety: Lead by example in practicing and enforcing health and safety guidelines and support audits and corrective actions.

• Drive Performance: Monitor device operational availability striving to exceed contract KPIs.

• Negotiate & Collaborate: Support customer negotiations for new requirements or penalties and coordinate with OEMs suppliers and contractors when needed.

• Lead Change: Oversee software upgrades authorized modifications and support post-design services.

• Mentor & Develop: Train and mentor team members sharing your expertise in simulation technologies and engineering systems.

• Keep Everyone Informed: Provide daily weekly and monthly updates to your reporting manager ensuring transparency and alignment.

• Take Initiative: Tackle troubleshooting head-on develop action plans for complex issues and lead teams to successful resolutions.

What You Bring:

• A technical college qualification and hands-on experience in electronics computers networking mechanical and electrical engineering.

• Minimum of 10 years of technical experience in simulation. Preferably CAE simulators.

• Proven team management skills and a passion for developing others.

• Advanced communication and computing skills (Microsoft Word Excel etc.).

• Deep knowledge of simulation technologies and troubleshooting.

• Fluent English both written and spoken.

Position Type

CAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race nationality colour religion sex gender indentity and expression sexual orientation disability neurodiversity veteran status age or other characteristics protected by local laws.

If you dont see yourself fully reflected in every job requirement listed in the job posting we still encourage you to reach out and apply. At CAE everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability please contact us at