Arabic Patient Coordinator for Clinic

Ontime Group

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دبي - الإمارات

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تاريخ النشر: 02-10-2025
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

Description

Ontime Group is seeking a skilled and bilingual Arabic Patient Coordinator to join our clinic in this essential role you will be the primary point of contact for Arabic-speaking patients ensuring their needs are met and providing exceptional customer service. Your role will be pivotal in enhancing patient experiences and facilitating communication between patients and healthcare providers.

Responsibilities

  • Greet patients in a friendly and professional manner ensuring a welcoming atmosphere
  • Manage the appointment scheduling process including phone calls and online bookings
  • Assist patients with completing necessary forms and documentation
  • Provide clear information to patients regarding services procedures and clinic policies
  • Coordinate communication between patients and healthcare providers to facilitate continuity of care
  • Handle patient inquiries concerns and feedback with professionalism and empathy
  • Maintain accurate patient records and manage administrative tasks
  • Support patient follow-up and post-treatment care as required


Requirements
  • Fluent in Arabic and English both written and spoken
  • Previous experience in a healthcare or clinic setting is preferred
  • Strong communication and interpersonal skills
  • Excellent customer service abilities with a focus on patient satisfaction
  • Proficient in using healthcare management software and Microsoft Office
  • Strong organizational skills and attention to detail
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently
  • Team player with a positive attitude and a commitment to high-quality patient care


Benefits

Salary Benefits


Required Experience:

IC

DescriptionOntime Group is seeking a skilled and bilingual Arabic Patient Coordinator to join our clinic in this essential role you will be the primary point of contact for Arabic-speaking patients ensuring their needs are met and providing exceptional customer service. Your role will be pivotal in...
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المهارات المطلوبة

  • مكافحة غسيل الأموال
  • إدارة الحسابات
  • تطوير الحساب
  • إدارة الحساب
  • دعم العملاء
  • التسويق المؤسسي