Network Support Senior Spec

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Title: Senior Network Support Specialist (Senior Network & Security Engineer)

Location: Dubai UAE

Position Summary

The Senior Network and Security Implementation Engineer is responsible for implementation and maintaining secure and scalable network infrastructures. This role combines deep technical expertise in networking and cybersecurity with leadership and project management skills to ensure robust high-performance and secure enterprise systems.

Key Areas of Responsibility

The Senior Network and Security Engineer will be responsible for:

Network Design & Implementation

• Design and deploy functional networks (LAN WLAN WAN) based on business requirements.
• Configure and install network devices and services in the field (e.g. routers switches firewalls load balancers Proxies VPNs).
• Implement Layer 2 and Layer 3 protocols (OSPF BGP MPLS).
• Oversee network infrastructure services such as DNS DHCP and IP address management.

Security Engineering

• Configure and manage Next Generation firewalls VPNs (IPSec SSL) and intrusion detection/prevention and Network Admission Control (NAC) systems.
• Implement network segmentation and access control policies.
• Monitor and respond to security incidents and vulnerabilities.
• Ensure compliance with industry security standards and frameworks.

Operations & Support

• Perform network maintenance and upgrades including patches hotfixes and firmware updates.
• Monitor network performance and troubleshoot issues to ensure reliability and availability.
• Provide Level 2/3 support and resolve escalated technical incidents.
• Maintain accurate documentation of network configurations and changes.
• To perform patch and software upgrade on the security devices and to ensure that they are implemented and functioning correctly.
• To troubleshoot equipment and network problems and to open tickets to vendors Cisco Palo Alto etc. through to problem resolution.
• To raise equipment Return Material Authorizations (RMAs) and to track these through to problem resolution.
• Work on developing network optimization and configuration reviews
• To hold technology workshops with the Customers to discuss equipment and network problems and to provide case status updates including the reasons for any problems encountered and the workarounds and/or solutions.
• Support design and operations and planning of Network & Security products within the Customer infrastructure
• Responsible for maintaining documentation diagram Incident Reports Root Cause Analysisand Quarterly Health Checks.

Project & Vendor Management

• Lead strategic infrastructure projects and coordinate with cross-functional teams.
• Manage vendor relationships and evaluate new technologies.
• Ensure timely delivery of network solutions within budget and scope.
• Prepare LLDs as per approved HLD proposed by Pre-Sales Team.
• Prepare Network Diagrams and MOPs.
• Prepare UAT activities and update implementation related documents.

Basic Qualifications

• Bachelors degree minimum required in Computer Sciences
• CCIE (Enterprise Infrastructure &Security track or Data Center) is Preferred
• 15 years experience in Implementing and managing Enterprise Networking & Security Solutions from multiple vendors.
• Detailed technical experience in installation operation & migration of next generation firewalls Cisco FTD Palo Alto and FortiGate Firewalls.
• Proven experience with Cisco Juniper Palo Alto Fortinet or similar technologies.
• Strong knowledge of IP NAT Site-to-Site IPSec and Remote SSL VPNs URL Filtering
• Expert level hands-on experience with Cisco ACI SD-WAN Umbrella Email Security Gateway and Web Security cloud poxy and on-prem solutions.
• Advanced Implementation and hands-on experience on Application Delivery Controllers (ADC) Load Balancers (F5 Citrix Radware).
• Implementation and Operation experience with Cisco ISE NAC Solution.
• In depth experience in Threat Prevention and network AMP technologies Cisco Firepower and Palo Alto Threat Prevention and Wildfire.
• Advanced level Switching knowledge with Cisco Cat9k N9K DC ACI and Campus layer switches: Vlans VTP Trunking Spanning-Tree Ether-channels Stacking
• Advanced Indoor and Outdoor Enterprise Wireless Implementation and Hand-on experience (Cisco Meraki Aruba).
• Cloud WAF (F5 Akamai Cloudflare Radware) experience is plus.
• Excellent problem-solving communication and leadership skills.
• Team player self-motivated creative and flexible avid learner
• Strong Presentation skills.
• Spoken and Written Fluency in English.

Why join NCR Atleos:

• NCR Atleos is committed to being a globally inclusive company where all people are treated fairly recognized for their individuality promoted based on performance and encouraged to strive to reach their full potential.
• EEO Statement
  NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

Statement to Third Party Agencies

• To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.