Platform support executive â Vista (Roxy)
نُشرت في :
29-08-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Job Summary (List Format) Platform Support Executive Vista (Roxy):
- Provide Level 2 support for Vista Application and POS hardware within a fast-paced cinema chain environment.
- Troubleshoot and resolve incidents related to Vista system setup configuration and POS operation ensuring adherence to SLAs.
- Support and maintain integrations between Vista and ERP modules (Finance Inventory) loyalty and BI systems.
- Collaborate with L1 Support business/operations users and vendors to resolve technical issues.
- Participate in Vista upgrades and cloud migration projects including UAT rollout coordination and post-go-live support.
- Configure and maintain Vista modules such as Head Office Loyalty Voucher Management Connect and Cinema.
- Assist with the rollout of new cinemas or system enhancements.
- Document technical issues resolutions and error workarounds for knowledge sharing.
- Monitor system performance proactively identifying and addressing risks affecting guest experience or transaction accuracy.
- Work with vendors including Vista to escalate and resolve complex issues.
- Maintain on-site presence in cinemas with flexibility for operational hours weekends holidays and occasional travel.
- Provide Level 2 support for Vista Application and POS hardware within a fast-paced cinema chain environment.
- Troubleshoot and resolve incidents related to Vista system setup configuration and POS operation ensuring adherence to SLAs.
- Support and maintain integrations between Vista and ERP modules (Finance Inventory) loyalty and BI systems.
- Collaborate with L1 Support business/operations users and vendors to resolve technical issues.
- Participate in Vista upgrades and cloud migration projects including UAT rollout coordination and post-go-live support.
- Configure and maintain Vista modules such as Head Office Loyalty Voucher Management Connect and Cinema.
- Assist with the rollout of new cinemas or system enhancements.
- Document technical issues resolutions and error workarounds for knowledge sharing.
- Monitor system performance proactively identifying and addressing risks affecting guest experience or transaction accuracy.
- Work with vendors including Vista to escalate and resolve complex issues.
- Maintain on-site presence in cinemas with flexibility for operational hours weekends holidays and occasional travel.
نوع التوظيف
دوام كامل
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
