Our vision is to protect customers from products that are illegal unsafe or non-compliant. The Compliance and Safety team for the Middle East Africa and Trkiye Region is looking for a Risk Manager to manage our product and food compliance policies to protect our customers from unsafe products in the MEA region.
This role is responsible for creating and driving a roadmap of risk policies and controls across business legal compliance operations tech and other cross-functional teams globally. This role owns program level metrics and ensures success by leading risk initiatives prioritization discussions and reporting.
Key job responsibilities
- Build and maintain strong relationships with key internal stakeholders globally including Legal Product Safety Policy Operations and Category Management teams to ensure alignment on compliance & safety strategies and initiatives
- Partner with cross-functional teams to define clear project requirements establish timelines manage dependencies and ensure successful and timely execution
- Own and drive initiatives to proactively improve Selling Partner experience focusing on reducing friction by streamlining processes simplifying requirements and enhancing communication
- Identify design and implement process improvements to enhance the efficiency and effectiveness of the compliance & safety program leveraging automation and data analytics where possible to eliminate manual processes and create scalable solutions
- Define key performance indicators (KPIs) and success metrics develop reporting mechanisms and regularly communicate progress risks and mitigation plans to cross-functional leadership.
- Deep dive specific product safety and compliance requirements (e.g. external regulatory and internal Amazon policy requirements) and make data-driven compliance solution
- Develop and improve mechanisms for continuous improvement on product safety compliance and customer trust.
A day in the life
The Risk Manager is a key driver of Amazons compliance and safety programs. The role works across multiple global stakeholders including operations and tech to drive a large portfolio of key deliverables that are tracked at an executive level.
About the team
The MEA Compliance & Safety team is charged with protecting Amazon customers from illegal prohibited and unsafe products. Our customers trust us to ensure a trustworthy shopping experience and provide a safe shopping environment for them and their families.
- 6 years of compliance audit or risk management experience
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelors degree or equivalent
- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Masters degree or equivalent
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