Strategic Planning Business Excellence Lead MEA - Allergan Aesthetics

As the Business Excellence Lead for the Middle East and Africa (MEA) you will establish and drive the Business Excellence function identifying key priorities to support strategic focus and . This role demands effective resource allocation to enhance sales pricing strategy customer engagement commercial analytics and salesforce training to maintain a competitive advantage. You will also be responsible for sharing best practices and developing team capabilities.

Responsibilities

Reporting to the General Manager (GM) for Middle East and Africa you will:

• Serve as a key member of the MEA Leadership Team driving and supporting strategic business decisions.
• Lead Regional and Country Business Excellence teams across MEA to ensure wellinformed strategies are developed and executed.
• Align IMCO and arealevel initiatives with regional priorities to achieve affiliate business objectives.
• Identify and execute sales force effectiveness (SFE) priorities for the region.
• Drive CRM and customer engagement strategies including omnichannel engagement across affiliates.
• Develop and implement commercial sales training programs tailored to team needs collaborating with training managers and international teams.
• Lead commercial analytics and market research initiatives to deliver timely insights.
• Oversee the pricing strategy commercial policies and governance in the region.

Team Structure

You will manage a team consisting of:

• Regional Training Manager
• Regional Pricing Analyst
• Regional Commercial and CRM Analysts
• Country Business Excellence leads (dotted line) for three countries/affiliates

Business Excellence Key Duties

Strategic Partnership and Leadership 20

• Drive and support key strategic business decisions within the MEA Leadership Team identifying projects to advance organizational objectives.
• Serve as a Business Excellence expert for crossfunctional strategies and solutions working closely with the GM on cocreation workshops and leadership team meetings.
• Assist the Regional GM & Finance Head with strategic planning sales and operations planning (S&OP) regional brand plans and budget planning through analytics and insights.
• Develop key strategic projects with regional business impact establish a performance management framework and monitor KPIs.

Commercial Analytics and Market Insights 15

• Lead IMK reporting and data management across MEA consolidating distributor data to reflect true inmarket performance.
• Guide regional business analysts in delivering tailored brand and market analysis to facilitate informed decisionmaking.
• Ensure visibility of IMK data through a centralized platform accessible to all commercial leads in MEA.

Sales Force Effectiveness 25

• Implement initiatives to enhance performance and productivity of sales teams aligning them with organizational goals.
• Provide guidance on sales incentive plans governance and regional visibility of SFE metrics.
• Collaborate with country teams on gotomarket models sales team sizing and optimize operational models.

Commercial Training and Development 15

• Conduct needs assessments and develop tailored training programs for commercial teams.
• Implement annual training programs focused on key business priorities ensuring training managers are equipped for effective delivery.
• Establish metrics to evaluate training effectiveness and continuously improve training content.

CRM and Customer Engagement 10

• Lead CRM strategy development and ensure alignment with crossfunctional needs.
• Drive CRM adoption and change management across the organization optimizing engagement processes.

Operational Pricing and Commercial Policy 15

• Formulate and implement competitive pricing strategies while ensuring policy compliance.
• Conduct market assessments to optimize pricing decisions and achieve revenue goals.
• Monitor competitive intelligence to inform pricing strategies effectively.

Minimum Requirements

• University or technical college degree in economics science or pharmaceuticals.
• At least 8 years of experience in Business Analytics CRM Strategic Project Management or Finance.
• Experience in Sales Force Effectiveness project management and process improvement preferably in the pharmaceutical industry.
• Strong project management and resource planning skills.
• Ability to influence without direct authority within a matrix organization.
• Excellent analytical skills strategic thinking and presentation skills in English.

Impact

At Allergan Aesthetics we seek individuals who are passionate about making a difference by putting patients and customers at the center of what we do. Join us in fostering an open corporate culture and embodying the AbbVie ways of work. From day one youll have the opportunity to contribute and make a meaningful impact.

Qualifications :

Education & Experience

• Completed university or technical college studies in the field of economics science or pharmaceutical.
• At least 8 years of experience in the areas of Business Analytics CRM Strategic project management and/or Finance.
• Experience in Sales Force Effectiveness Project Management Process improvement preferably in the pharmaceutical market environment.
• Strong project management skills and resource planning
• Proactivity and accountability to deliver according to plan.
• Ability to influence without direct authority.
• Ability to work in a matrix organization and collaboration across department.
• Strong analytical skills and strategic thinking

Strong presentation skills exceptionally good oral and written English skills

Additional Information :

Having a remarkable impact

For you working at Allergan Aesthetics should not just be a job but a passion. We are looking for people who really want to be effective and who want to join us in putting patients and customers at the center of what we do. We want to create teams who make things happen who cultivate an open corporate culture and embed the AbbVie ways of work. At AA you have the opportunity from day one to get involved contribute and really have an impact.

COMPLIANCE AND INTEGRITY

You will be responsible for conducting your activities on behalf of the company consistent with a high standard of business ethics and in compliance with the laws and regulations that govern our activities (subject to local law/requirement).

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion.  It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race color religion national origin age sex (including pregnancy) physical or mental disability medical condition genetic information gender identity or expression sexual orientation marital status status as a protected veteran or any other legally protected group status.

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Work :

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