Operations Officer

This is a remote position.

In this position your job duties shall include but not limited to:

§ The candidate will be responsible for the OCC and ensuring that the departments within the center work as a cohesive unit.

§ Management and control of the day-to-day flying program including flight watch, Operations Control and Crew Control, delivering the flight schedule while maximizing roster efficiency and stability in compliance with regulatory requirements.

§ The proactive and reactive contingency planning during times of disruption to the flight schedule.

§ Defining protocols and following the implementation within the Centre (OCC).

§ Accountable for identifying safety risks in accordance with risk assessment process and ensures that adequate risk mitigation steps are appropriately implemented in order to ascertain safety within the workplace.

§ Establish corrective action plans where non-conformities are identified.

§ Manages a team of Duty Managers, Operations Controllers and Crew Controllers who are responsible for ensuring the flight schedule operations.

§ Maintain effective communication between the OCC, Crew control and all other company departments and ensuring excellent communications links are established and maintained with all Crew, both Flight Deck and Cabin Crew.

§ Achieve KPI’s and Targets set out under customer agreements.

§ Review schedule performance and delay statistics to identify and recommend adjustments.

§ Ensure that all staff members are trained by coordinating the OCC initial and recurrent training process and effectively deploy the various rules and regulations that govern flight safety and effective completion of the flight schedule (crew rules, rest requirements, aircraft limitations and airport / airspace restrictions).

§ Monitor OCC staff to ensure goals, standards and targets are set and achieved. Encourage personal development, training and manage the cross functional process.

§ Maintain and monitor the day-to-day integrity of all Operational systems.

§ Actively participates in crisis management situations.

§ Provide management reports and trend reviews in areas such as sickness, leave, hotel & logistical requirements and costs.

§ Actively manage and seek out alternative revenue streams using spare aircraft capacity.

Requirements

Flight Operations Experience

Flight Support Experience

Benefits

As per UAE Law

Flight Operations Experience Flight Support Experience