Hostess
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
لم يكشف
لم يتم الكشف عن الراتب
1 وظيفة شاغرة
الوصف الوظيفي
Guest Relations & Seating Management:
- Greet guests with a warm and professional demeanor.
- Escort guests to their tables and present menus.
- Manage and coordinate table reservations efficiently.
- Maintain an organized and accurate seating plan to optimize table turnover.
- Handle special guest requests including VIPs and personalized dining preferences.
Reservation & Communication:
- Manage reservations via phone email and online booking platforms.
- Confirm and follow up on reservations to ensure smooth operations.
- Communicate effectively with the restaurant team regarding guest preferences dietary restrictions or special occasions.
Customer Service & Hospitality:
- Provide guests with information about the menu restaurant specialties and promotions.
- Assist in handling guest complaints professionally and escalate issues when necessary.
- Maintain a high level of personal grooming and adhere to hotel uniform standards.
- Uphold the fivestar hospitality standards of the hotel by delivering an exceptional guest experience.
Administrative & Organizational Tasks:
- Keep the reception area clean organized and welcoming.
- Maintain and update guest records for future reference.
- Support the restaurant team in daily operations when needed.
- Follow health safety and hygiene regulations as per hotel policies.
Qualifications :
- High school diploma or equivalent (a hospitality degree is a plus).
- Previous experience as a hostess in a luxury restaurant or fivestar hotel is preferred.
- Knowledge of reservation systems (e.g. OpenTable ResDiary) is an advantage.
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
