Receptionist - Preferably German Speaking
نُشرت في :
05-11-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
- Under the guidance and supervision of the Team Leader Front Office Supervisor and within the limits of the established Rixos Hotels policies and procedure his/her responsibilities are to provide efficient personalized courteous and punctual service and to practice upselling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.
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- Welcoming guests
- Ensures that all guests are greeted on arrival & departure of the hotel.
- Register and process check in for all arrivals.
- Handle guest check outs efficiently and professionally.
- Update guest information into the computer after a complete check in.
- Accountable for cashiering duties foreign exchange transactions night audits tasks and settlement upon Guests departure.
- Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.
- Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.
- Handle issuance of guest room key cards and ensure effective control for guest security.
- Check and convey message mail and package to Guests.
- Assist at the Information counter Foreign Exchange Night Audit and Business centre as and when assigned.
- Have knowledge of the hotel rate codes package segmentation discounts and how to handle each.
- Handle safe deposit boxes in a accordance with policies and procedurres.
- Report any unusual occurrences or requested to manager.
- Be aware of the hotel accident Prevention Policies.
- Ensure the cleanliness and neatness of front office area.
- Ensures that all guests are greeted on arrival & departure of the hotel.
- Review log book verify outstanding and follow up pending. Identify if any special assignment for the daily
- .Check Hotel situation occupancy functions groups VIPs
- At the end of the shift or the day he has to communicate all information that the next shift has to know for a well running of the operations
- Prepare for daily arrivals in terms of room allocations amenities and special requests of the guests.
- Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.
- Review and update Logbook
- Check equipments
- Be Smart well groomed and maintain a friendly and cheerful disposition all the times
- Oversee the day to day operations
- Report regularly on happening to Asst. FO/FOM
- Fire Procedure
- First Aid Procedures
- Handle guest complaints and report to manager
Qualifications :
- Proven work experience as a Receptionist Front Office Representative or similar role
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and timemanagement skills with the ability to prioritize tasks
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
