Implementation Specialist

Responsibilities Of The WMS Implementation Specialist

• Execute application testing - script creation, execution of Unit Testing, Systems Integration Testing (SIT) and defect management utilising an agreed test management tool.
• Lead and/or support Business Integration Testing (BIT) and User Acceptance Testing (UAT).
• Produce and maintain required documentation for all aspects of WMS implementations (site readiness, training etc).
• Support operational teams to define reporting requirements.
• Ensure all required hardware (scanners, printers etc) is configured and ready for use.
• Provide on-site presence for implementations as appropriate.
• Complete the deployment preparation of small WMS changes, identifying, communicating, and mitigating any associated risks.
• Continually develop knowledge and skills around the products, processes and controls used across the warehouse and fulfilment tower.
• Provide out of hours support during the go-live phase of a project, as required.
• Ensure a positive attitude to delivery and support.
• Regularly communicate implementation progress to stakeholders of the business.
• Attend relevant meetings to review progress and agree future actions.
• Deliver and/or support Super User training - both project and refresher when required.
• Contribute to the continuous improvement of the team and our processes, constructively challenging ways of working.
  

Skills Required For The WMS Implementation Specialist

• A Post Graduate qualification in an I.T. related subject is desirable but non-essential.
• WMS / Fulfilment application end user experience
• Good understanding of warehouse operations and how IT applications support these
• Strong communications skills
• Logical thinking & problem-solving ability
• Application testing experience
• Experience of automated warehousing
• Experience of 3PL Integration
• Provide on-site presence for implementations as appropriate.
• Complete the deployment preparation of small WMS changes, identifying, communicating, and mitigating any associated risks.
• Continually develop knowledge and skills around the products, processes and controls used across the warehouse and fulfilment tower.
• Provide out of hours support during the go-live phase of a project, as required.
• Ensure a positive attitude to delivery and support.
• Regularly communicate implementation progress to Line Manager and Project Managers.
• Attend relevant meetings to review progress and agree future actions.
• Deliver and/or support Super User training - both project and refresher when required.
• Contribute to the continuous improvement of the team and our processes, constructively challenging ways of working.