Key Responsibilities:
Greet and welcome guests in a friendly and courteous manner.
Present menus and provide detailed information about the food and beverage options.
Take and relay customer orders accurately and efficiently.
Serve food and beverages promptly and according to established standards.
Monitor tables to ensure guests are satisfied with their dining experience.
Handle customer inquiries, concerns, and complaints professionally and positively.
Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
Maintain cleanliness and organisation of the dining area and service stations.
Process payments and handle cash transactions with precision.
Assist in stocking and organising supplies as needed.