Technical Product Owner

Job Purpose

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers ‘Fly Better’. As a Technical Product Owner (Emiratization), you are the bridge between the engineering teams and your stakeholders. You will help to define the vision of the products we create; drive the planning, prioritisation and execution of backlogs and deliver new features that support our strategic goals. You will join us as a Technical Product Owner in our Innovation - Robotics & Tech Futures team.

What You’ll Do

• Maximize product value and the work of the development teams within our innovation -Robotics and Tech Futures team.
• Work with Technical Product Manager and Developers in our RPA Centre of Excellence, using bots to evangelize RPA solutions and create a community of RPA end-users
• Continually improve these methods and processes as well as work with various groups within Emirates and dnata and drive new features and improve existing applications and as a TPO with working knowledge and experience in an agile team environment, you will develop stories and establish backlog priorities, whilst introducing new solutions.
• Work with the Product Manager/Principal Developer and business unit SMEs to elicit business requirements and translate into user stories and acceptance criteria.
• Assist the RPA developers in clarifying requirements and helping them to understand the business side.
• Work with the senior RPA developer and Agile Delivery Lead to set realistic expectations for delivery timelines, mitigate impediments and risks, and ensure timely and quality delivery of RPA solutions.
• Continuously work on RPA/BPM backlog refinement and adjust the priorities accordingly.
• Receive product demonstrations from the RPA developers and accept user stories as done.
  

Desirable Skills

• Robotic Process Automation (RPA)
• Business process automation
• Workflow automation
  

Qualifications & Experience

What you will bring:

• Degree or Honours (12+3 or equivalent)
• 5+ years’ experience in product ownership/management in a ‘team facing’ capacity, though less experience may be considered
• Whilst not essential, some experience of working within an agile environment, across multiple initiatives and teams
• Appetite for building and identifying value, with a customer centric mind-set.
• Well-versed with the tools for the Product Management aspects of software delivery
• Possess strong communication skills and be able to enthusiastically convey your Product Vision to stakeholders and effectively influence a wide range of stakeholders across the organisation.
• A positive attitude and an ability to drive discernible change and delivery, at pace, in a pressurised environment
• Build strong relationships with peers and team members
• Agile and innovative mind-set with the tenacity to adapt and thrive in a constantly changing environment.
  

How You'll Work

• In cross-functional squads - (Product Owner + Scrum Master + Developers + QA’s),
• We work within the Atlassian suite, maintaining our backlogs in JIRA and leveraging Confluence for knowledge management
• Customer centric mind-set, the customer is the focal point of delivering products, services, and experiences.
• Leveraging your domain knowledge and experience to solve complex business problems and support them in achieving their goals