Customer Service Representative

Key Accountabilities Provide high quality service to customers. · Fast and accurate processing of orders, communication, and coordination with other departments. · Function as initial point-of-contact for general customer inquiries pertaining to pricing, product literature, order scheduling, inventory, issue resolution, etc. · Build and maintain business relationships with customers by providing prompt and accurate service so as to promote customer loyalty and enhance company credibility. · Act promptly when problems arise. Get back to customers to communicate plan of action to rectify problems.