Trainer for UAE National

What you will do:

• Conduct regular assessments to identify training needs for Emiratis and identify skill gaps
• Analyse performance metrics and feedback to determine specific areas for improvement
• Design and deliver comprehensive induction programs to equip new employees with the necessary knowledge and skills
• Provide ongoing training on product knowledge, underwriting and claims handling
• Design training modules for customer service, telephone effectiveness operations, and client handling
• Assess Emirati and support in their career development through personalized coaching and guidance
• Monitor and evaluate the effectiveness of training programs, making necessary adjustments for continuous improvement. Ensure accurate and up-to-date maintenance of training records for compliance and reporting purposes
• Ensure accurate and up-to-date maintenance of training records for compliance and reporting purposes
• Closely coordinate with training agencies on requirements and development
• Create engaging and effective training content for various programs
  

Required skills to be successful:

• Outstanding written and oral communication in Arabic & English
• Strong interpersonal skills & analytical skills with high customer service orientation
• Excellent Insurance Sales training
• Excellent training skills
• Excellent dynamic personality with good communication skills
• Excellent presentation skills
  

What equips you for the role:

• Bachelor’s degree (HR Business Administration)
• 5to 7 years’ experience in a progressive organization (Including a minimum of 3 years of experience as trainer) with similar job responsibilities
• Knowledge on General Insurance and other lines of business
• Sales techniques and motivation of Emirati will be preferable additional quality
• Should have UAE insurance experience and available in UAE or insurance experience within the GCC countries