After Sales Support Specialist

Summary: The After Sales Support - Policy Administrator manages the complex tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.

Main Tasks:

• Manages inclusion of new members into the client scheme and database system.
• Performs data error-correction, member upgrade, member deletions and alteration of client database to meet client's requirements.
• Maintains high quality of card-printing to satisfy clients' preset standards of service.
• Issues periodic or daily report on performance.
• Meets further complex requirements, such as designing, photo-editing...etc.
• Keeps accurate records on the various activities for internal and external review.
  
  

Minimum Requirements:

• Bachelors Degree ; Medical background preferred.
• Knowledge in Project Coordination is a plus.
• Physically fit to carry out duties.
• Legally permitted to work in the country of operations.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.
  
  

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers.We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.Join us. Let's care for tomorrow.Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group.