Rooms Open Day

What you'll get

Benefits

As a Rooms professional at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 12 or 24 months, depending on the role
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge
  

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy “We Care” to life ensuring our employees and guests receive nothing but the best experience.
• As Bellman you’ll assist guests during their stay, helping with luggage, providing transport around the city, and communicate your expert knowledge on the hotel facilities and local area.
• As our Doorman, you will provide all passers-by and visitors with a positive first impression of the hotel.
• As a Driver you must have a valid car driver license and multiple years of driving experience
• As Rooms professional you will be responsible for welcoming guests in a professional, courteous manner to ensure guests are immediately settled into a warm, hospitable atmosphere so they feel at home and to ensure our guests receive nothing but the best experience.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Rooms professional, you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. Our Rooms professionals must communicate with other departments and extended hotel team in order to ensure the alignment remains.
  

What you'll bring

• You’ll bring your unique personality and passion to the role and the team.
• Customer service drive with outstanding communication and active listening skills. Excellent problem-solving and multitasking skills. Relationship driven. Excellent knowledge of the use of technology.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service and business ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• You will have a relevant professional qualifications or hotel school diploma and bring wealth of past experience working in similar capacity for luxury hotels for at least 2-3 years.