Responsibilities :
To provide the perfect service experience for every guest by ensuring they will feel important and welcome in the restaurant.
Greeting guests as they enter, and putting them on a waiting list as necessary. Assist them to the designated waiting list areas.
Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
Providing guests with menus and answering any initial questions.
Engaging with guests to ensure they're happy with food and service.
Responding to any guest complaints, address the floor supervisor as necessary and help to resolve them.