Customer Service Representative

Responsibilities:

• Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence.
• Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, and chat.
• Assist with order processing, billing inquiries, and resolving customer issues in a timely and professional manner.
• Maintain accurate records and databases, ensuring data integrity and confidentiality.
• Collaborate with team members to improve processes and enhance the customer experience.
• Perform general office duties and ad hoc tasks as needed to support the team and business operations.