Bilingual Assistant

Position Responsibilities:

• Answer incoming calls from clients and internal personnel regarding project updates.
• Documentation case-related activities, communications, project updates, and decisions.
• Data entry and light data analysis (inputting data into MS Excel, filtering/sorting, basic formulas)
• Adhere to privacy regulations and organizational policies.
• Communicate with English and Spanish speaking employees and clients.
• Maintain accurate records of all case-related documentation and correspondence.
• Operate effectively in MS Office Suite (Outlook, Word, light Excel).
• Handle various administrative tasks as needed.