Engineering Technical Control Coordinator - The Emirates Group

Job Purpose: Plan and execute the administration function in accordance with company regulations related to leave distribution and manpower resources deployment. To ensure optimum utilisation of resources to cover the 24 hrs shift operations whilst maintaining an effective quality service delivery in adherence with the SOP.

Job Outline:

• Generic

• Regularly provides operational information to Engineers Third Party Airline customers/Technical representatives Technicians/Mechanics regarding aircraft status and ground equipment through the use of emails landline phones or mobile phones.

• Responsible for notifying internal and external third parties in respect to any operational requirements such as preparation for aircraft weighing towins and towouts water/waste servicing fuelling/defuelling.

• Responsible for preparation of daily aircraft allocation sheets both EK and third party aircraft on which Base maintenance operations are based highlighting specialist technical support requirements. Arranges for any additional requirements such as overtime outside normal office hours. Arranges and facilitates team deployment for any AOG (Aircraft on Ground) aircraft event.

• Provides logistic support through the control/distribution of ramp vehicles laptops and mobile phones to the Licenced Aircraft Engineers (LAEs). Has to frequently liaise with DNATA/Facilities/GSE for ground equipment supplies. Ensures that the planned maintenance for any vehicles is maintained.

• Responsible for the updates and fault reporting of all IT equipment or items such as cameras and mobile phones.

• Coordinates any Lost and Found items with the EK Terminal team.

• Base Heavy Maintenance

• Maintain departmental records including rosters leave sick leave training overtime induction allocation of lockers attendance and daily allocation of hangars for staff of all trades in BHM including certifying staff. Updates ETHOS / SPX system. In addition produce and provide reports (i.e. leave) to the Manager Base Heavy Maintenance management as requested for.

• Maintain the database on the departments assets and inventory ensuring that the same is kept current with additions writeoffs transfer of equipment between cost centres/ location promptly fedin. Conduct an asset verification exercise biannually and draw attention to Admin Officer on any areas of concerns to ensure our asset inventory is accurate.

• Coordinate with Engineering Projects administrative and logistical tasks in order to support the Aircraft Acceptance Plan Projects supported by BHM and Duty Travel needs for BHM staff.

• Base Operations

• Support programmes such as the Residual Disinsection programme on the EK passenger fleet including the ontime notification to the Australian and New Zealand authorities by monitoring of tooling and consumables and ensuring deployment of the 3rd party pest control provider/ Mini Deep Cleans on Base Ops aircraft / Dry washing on EK aircraft / Aircraft Recovery Team deployment / delivered engine loading and offloading.

• Responsible for planning and monitoring activities related to Base Ops owned aircraft such as arrivals weighing preparation preservice checks freighter main deck palletised stand loading/offloading offloading of flight catering HOLD item/component processing dnata aircraft appearance/technical cleaning hangar preparation tool equipment and logistics management liaising with Fleet Team Management and MCC regarding NTC (Notice to Crew) validity/Engineering Work Instructions (EWI)/Maintenance Control Requests (MCRs)/Media Loads/Engine Borescope reports.

• Line Maintenance: Front office

• Regularly coordinates with Third Party Airlines/Operators with regard to standard maintenance support as well as special requirements for AOG or delay situations as well as unscheduled events i.e. fuel spills etc.

• Control and administer Medical Transportation (MEDIF) process for EK flights.

• Support the duty officer for adhoc duty travel / flying duty requirements.
  

• Line Maintenance: Troubleshooting Cell

• Publish daily operational reports reports for senior management review including but not limited to CAT A DD list repeat defects Repeat MELs A380 CLASS 4 defects B777 fuel tank units A380 OHDS defect report HYD uplifts etc.

• Manage the SCS system across the A380 fleet and plan for the spares and rectification of defects. Liaise with vendors to find the best solution to recurring defects.

• Coordinate with material support for spares requirement for the MCRs across both fleets.

• Manage the TSC roster to ensure that adequate cover is available for the TSC Cell.

• Maintenance Control Centre (MCC)

Qualifications & Experience: Engineering.Other :

12 Years schooling or equivalent :

Experience 4 yrs in Engineering Compliance Monitoring

Knowledge/skills:

• Should be proficient on MS packages and company systems (TER/ROS) & Resource Management Systems.
• Thorough knowledge of Base Maintenance activities. Must have the ability to quickly grasp the impact of every situation and take very quick action.