Roles & Responsibilities
Develop and maintain relationships with potential borrowers to generate new leads for personal loan applications.
Assess the creditworthiness of loan applicants and make informed decisions on loan approvals.
Explain loan terms and conditions to borrowers and address any queries or concerns they may have.
Ensure compliance with all applicable laws, regulations, and internal policies during the loan application and approval process.
Monitor loan performance and follow up with borrowers on overdue payments or delinquencies.
Provide excellent customer service by maintaining regular communication with borrowers and assisting them with any loan-related issues.