Essential Functions
Business Leadership
- Be accountable as the leader of a global digital partnership
- Develop and execute a partnership strategy, objectives and plans to increase revenue and overall performance for the partnership
- Meet annual and quarterly performance targets for the team
- Lead the account, relationship management and sales planning, ensuring that Visa’s and client's shared business objectives are met
- Align cross-functional teams on key proposals including representation from Legal, Marketing, Product, Operations, Market Research and Technology
- Lead the development, negotiation and signing of agreements
- Maintain high level of client satisfaction, as measured by Visa annual survey
Stakeholder Management
- Develop clear understanding of motivations and objectives of internal client stakeholders
- Align interests to assure continued and improved attainment of partnership objectives
- Negotiate and find common ground among stakeholders that lead to positive and even superior outcomes for the partnership
- Escalate concerns appropriately, represent client interests effectively
Product Solutioning and Opportunity Development
- Lead discovery, ideation, and product solutioning with partners in a thoughtful and creative manner
- Work closely with product, innovation, and technology teams to prepare agendas, presentation materials, and project plans for client engagement and opportunity development
- Drive opportunity to closure with legal, finance, and product counterparts, oversee product implementation, and maintain product enhancement feedback loop
Partnership Execution
- Sharpen overall execution of the partnership and drive high client satisfaction scoreWork with cross functional teams to ensure partner implementations are on track and delivering against plan
- Take the lead in solving problems that arise during the execution of programs with partners- Proactively identify and solve complex problems that impact the management, relationship and direction of the business
Communication
- Handle well all client communications, including among members of the team and others throughout Visa
- Reach all levels of team and leadership at Visa about the partnership through effective communications and information management techniques
- Proactively educate the Visa organization on market developments and partner opportunities
Segment Expertise & Thought Leadership
- Identify strategic opportunities for Visa capabilities through a strong understanding of the segment and customer's business needs, leveraging Visa solutions across all product platforms
- Continuously review market landscape, identifying developing partnership or acquisition opportunities that will position Visa as the market leader.
- Support the Strategic Partnerships and Innovation executive team in developing the overall group strategy, specifically for Digital Commerce and related services
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications
- 2 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
- Experience working with large enterprises in a consulting, solutions, relationship or account management
Preferred Qualifications
- 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
- Demonstrated track record of planning, managing, and closing complex, competitive partnership efforts and managing deals from negotiation, to closing and through delivery