Kids Club Agent - Marriott International Inc

POSITION SUMMARY

Personally contribute to the youth programs team goal of providing fun educational and caring services to the children of members and guests in a warm and welcoming environment. Build rapport with and take a genuine interest in all children and parents utilizing the clubs child activity services. Participate in everyday activities such as organizing arts and crafts time leading games reading stories and singing songs. Promote the clubs youth programs and activities and assist parents in program registration. Help keep facilities and equipment clean neat and well maintained.

Report accidents injuries and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Visually inspect tools equipment or machines; reach bend twist pull and stoop; move lift or carry objects weighing less than or equal to 25 pounds; stand sit or walk for an extended period of time. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: CPR Certification

First Aid Certification

Recreation Equipment

Any certification or training required by local and state agencies.