Managing Director

Job Requirements

• Seasoned leader with 10+ years of Facility Management and Commercial Real Estate executive leadership experience
• Proven capabilities in developing outsourced Integrated Facility Management solutions for global, Fortune 500 companies
• Extensive experience hiring, training, and retaining large teams of talent in a client service environment (preferably outsourced)
• Has proactively managed a budget
• Bachelor’s degree with a broad range of business experience; MBA or post-graduate studies preferred
  

Knowledge, Skills and Abilities

Client Focus

• Dedicated to exceeding client expectations to ensure a no-bid contract renewal
• Proactively solicits and responds to feedback and input from client
• Establishes and maintains effective relationships with customers and gains their trust and respect
  

Results driven

• Ability to execute against the vision and strategy
• Measures the relevant data (financial, environmental, performance) and uses the data appropriately to reassess, adjust, expand or curtail
• Takes corrective action quickly and decisively when performance falls short of expectation or when redirection is required
  

Natural Coach

• Clearly establishes performance expectations and goals for employees
• Provides point in time feedback on performance of employees
  

Solutions Oriented

• Uses rigor and logic to solve difficult problems with effective solutions
• Identifies issues before they become problems
• Looks beyond the obvious and doesn’t stop at the first answers
• Realize operating leverage through process improvement, gaining capacity for value-added work
  

Firm Knowledgeable

• Understand the fundamentals of the outsourcing business and the real estate industry
• Knows how to navigate the organization to identify experts in our products and services
  

Personal characteristics

The successful candidate will be results driven, execute an account plant to ensure exceptional delivery, and have the highest ethical standards. The candidate must possess strong communication skills, the ability to influence others to achieve results and possess the following qualitative skills which are consistent with the company’s critical success factors:

People leadership

• Influence others, engage and inspire, proactive collaboration, build talent, communicate effectively and build relationship
  

Personal leadership

• Inspire trust, high integrity, adapt and learn
  

Result leadership

• Ensure execution, drive targeted results, focus on customers and lead courageously