Research Program Manager, Research Excellence Responsibilities:
- Analyze Marketing Insights emerging opportunities and skill gaps and prioritize key issues and opportunities
- Engage, partner, and collaborate with research team members and leadership to proactively identify opportunities to leverage programming to radically improve the effectiveness of our research and impact of our team
- Demonstrate best-in-class internal communications execution that others will replicate
- Move initiatives forward, find resources, raise concerns to appropriate owners early and resolve open issues that prevent progress
- Contribute to overall Marketing Insights Program infrastructure, updating processes and tools and initiating improvements where needed
- Develop and manage trusted, cooperative relationship with cross-functional partners
Minimum Qualifications:
- BA/BS degree or higher
- 8+ years of market research experience
- 5+ years of strategic-focused experience in program management/organizational behavior, L&D, and/or operations
- Experience identifying pain points and opportunities, designing and implementing strategic programs that yield business results, and scaling operations in a business context
- Experience leveraging communications to influence horizontally, cross functionally, and among executives
- Experience applying organized/structured approach to managing complex logistics
- Experience building cross functional relationships and leading collaborations
Preferred Qualifications:
- Experience working with marketing teams
- Experience/training in organizational behavior
- Experience working in or with large, fast-paced organizations with frequent cross functional collaboration
- Vendor management experience
- Experience working on research in-house (vs agency)
- Experience leading learning and development trainings, coaching sessions