eStores Specialist

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:

HEART FOR PEOPLE... commitment to work hard to make sure People come first?

HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?

PASSION FOR RESULTS... initiative to step up and do what needs doing?

We are looking for:

• customer service skills
• ability to work in a fast-paced environment
  

What is the work?

Customer Service:

• Uses a digital tool to retrieve and review customer orders
• Communicates order changes / adjustments to customer
• Packages / transports/ loads groceries / merchandise from holding areas to customer's vehicle
• Minimizes shrink through careful handling of product
• Achieves productivity standards
  

Sanitation / Stocking / Food Safety:

• Gathers baskets and picks up trash inside and outside eStore, as needed
• Maintains / stocks bag areas
• Organizes carts / maintains cleanliness within the eStore
• Maintains standards for safety and sanitation
  

What is your background?

• Minimum age 16
• Completion of all required training upon hire (e.g., Alcohol Seller's Training)
  

Do you have what it takes to be a fit as an H-E-B eStore Curbie?

• Customer service skills
• Communication skills
• Ability to prioritize and handle cross-functional tasks
• Ability to work a flexible schedule
  

Can you...

• Perform in a fast-paced work environment which requires detailed work and precision
• Work with Customers and stay attentive to their needs
• Work a flexible schedule, based on business needs
• Work in varying conditions; work while exposed to hot, wet, and/or cold conditions
• Constantly* reach at waist, grasp
• Frequently stand, walk, reach at shoulders, reach at knees, push / pull with arms
• Occasionally reach at overhead, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements
• Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs**
• Use a manual pallet jack multiple times per day
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.