IT Support Specialist - Laundrybox

Roles and Responsibilities:

Manage all IT aspects for the office and operations ensuring the uninterrupted operation of computer systems and software as well as phones (PBX landlines mobiles Linkus). Configure and troubleshoot WiFi routers handle cabling and oversee NVR and IP cameras

Diagnose and resolve hardware or software issues integration like Zoho etc. promptly address any technical issues promptly ensuring minimal disruption to daily operations..

Guide staff through the setup of systems and promptly address any technical issues they encounter.

Effectively prioritize and manage multiple open cases simultaneously meeting deadlines and project milestones.

Conduct regular reviews of IT systems recommending improvements to optimize performance

System and data backup biometric system CCTVs and locks network projectors printers employee access.

Answer all support calls/emails and record them for reporting purposes.

IT vendor selection and management including hardware software networking and telecommunications

Document technical procedures and create user guides for common IT tasks.

Collaborate and work closely with other external IT team members and SEO team members.

Qualifications:

Minimum 3 years of experience in IT support.

Candidate should be ready to join immediately.

Good Communication skills is a must. Speaking proficiency in English

Associates degree in Information Technology Computer Science or a related field.

AED4000.00 AED5000.00 per month

Job Type: Fulltime

Pay: AED4000.00 AED5000.00 per month