What you will do
Build long-term relationships with customers to ensure customer retention & loyalty.
Achieve financial objectives by upselling & discount control, to meet monthly revenue targets.
Actively engage with the customer through consultation on customer needs & service requirements, through the whole service process, in order to ensure vehicle is fixed right the first time.
Coordinate with the Production Team to ensure timely progress update of Vehicle to customers at all times to keep the customer informed and to maintain the on-time-delivery commitment.