Sales Excellence
- Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
- Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
- Delivers Results Through Teamwork- Drives the execution of projects, partners and collaborates with other teams on related deliverables, and leverages others in relevant work streams.
- Engages with internal and external stakeholders on business planning. Establishes recovery action plans to improve clients' overall experience, orchestrates sales and delivery success through the account and pursuit teams, and drives intentional selling aligned with strategic priorities
Other
- Embody our culture and values
Qualifications
Required/Minimum Qualifications
- 5+ years technology-related sales or account management experience
- OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 4+ years technology-related sales or account management experience.
Additional Or Preferred Qualifications
- 9+ years technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience
- OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experience.
- 6+ years solution or services sales experience.
- 6+ years experience working in a customer-facing role (e.g., internal and/or external).
- 6+ years experience leading technical projects.
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, certifications).
- Data & AI Platform. Understanding of Microsoft Azure Data & AI products. The position requires the ability to articulate and demonstrate the business value of Microsoft's solutions and have a firm understanding of Microsoft's strategies and products relative to major Microsoft competitors.
- Expertise in two or more data estate workloads like Microsoft’s Data & AI Platform (Azure Synapse Analytics, Azure Databricks, CosmosDB, Azure SQL, HDInsight, etc.), AWS (Redshift, Aurora, Glue), Google (BigQuery), MongoDB, Cassandra, Snowflake, Teradata, Oracle Exadata, IBM Netezza, SAP (HANA, BW), Apache Hadoop & Spark, MapR, Cloudera/Hortonworks, etc.
- Certifications with Azure Data Engineer, Azure AI Engineer or equivalent industry certifications.