ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES
Support in the management and the delivery of the functional and operational plans for all aspects of the Workforce Operations department across client site/s.
As one of the key contacts for Workforce Operations onsite, assist multiple functions and members of the workforce by implementing timely and effective solutions and prompt escalation and dissemination of information as/when required.
Support the department/s with day-to-day instances of staff shortages and/or overstaffing and escalate trends of shortage or overstaffing to the Management.