Sales Manager

Job Description

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service.
• Ensure prompt and courteous service is extended to both internal and external customers.
• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis.
• Solicit group, transient and/or banquet business through action plan preparation and execution.
• Establish parameters, quotes and negotiate prices, confirming by written contracts.
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations.
• Maintain accounts, contact, activity and business details within the appropriate software applications.
• Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied.
• Prepare weekly, monthly, quarterly and annual reports, as required.
• Balance operational, administrative and Colleague needs.
• Follow departmental policies and procedures.
• Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
• Follows all policies and procedures ascertained by the hotel.
  

Qualifications

• Previous Sales experience required
• Computer literate in Microsoft Window applications required.
• Excellent communication skills, both written and verbal required.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.