Cluster E-Commerce Manager

• Support the development, maintenance and execution of the online business strategy for Pullman Dubai Jumeirah Lakes Towers & Novotel & Ibis Abu Dhabi Gate Hotels.
• Measure weekly/monthly sales performance, reporting on key insights and opportunities to grow the business unit’s KPIs in Revenue, Margin and NPS.
• Lead, train and support the merchandising team.
• Ensuring products are enriched accurately and on time by the team to maximize trade potential with competitive pricing and detailed descriptions that drive business outcomes.
• Ensuring the website delivers an exceptional customer experience and sales growth.
• Responsible for creation and execution of programs, product launches and promotional calendar planning and be responsible for merchandising promotions, including product, price and badging on the website.
• Collaborating & coordinating with operational team on required photography and copy to elevate our products online.
• Developing new and existing relationships with our B2B partnered suppliers through the partnership team.
  

Qualifications

• 3+ years of experience in an e-Commerce/merchandising role within a fast-paced environment.
• Qualification: - Bachelor Degreeor equivalent .
• Strategy development and analytical skills, sound business judgment and the ability to provide direction to senior management regarding commercials and operations.
• Proficient in Analytics.
• Strong stakeholder management.
• Dynamic and Entrepreneurial personality with great energy and initiatives.
• High attention to detail and ability to complete projects.
• Ability to both work well within a team and be a team leader.
• Enjoy working in multicultural/multinational environments.
• Excellent presentation and communication skills with the ability to engage and influence.