Responsibilities
MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties):
- Fill in for other staff as needed.
- Participate in CRCG, as needed.
- Participate in collaboration meetings with other agencies, such as wrap meetings and staffings, as needed.
- Serve as backup to crisis intervention team.
- Serve as a resource for other Centers and the community.
- Provide translation, if applicable.
- Participate in team meeting or staffings.
- Participate in community activities and/or attends community meetings as needed.
- Participate in workgroups and committees as assigned.
Knowledge, Skills, Abilities And Competencies
- Advanced knowledge of mental illness and treatment.
- Ability to work with children and adolescents and their families.
- Knowledge of community resources.
- Knowledge of Medicaid policies and procedures.
- Knowledge of HIPAA and ability to protect confidentiality.
- Effective multi-tasking skills.
- Good organizational skills.
- Welcoming, positive behavior.
- Ability to express self clearly and effectively, orally and in writing.
- Effective time management skills.
- Exceptional customer service skills, including positive attitude.
- Cultural sensitivity.
- Dependable attendance and punctuality.
- Knowledge of trauma informed theories, principles and practices.
- Flexibility and adaptability to different work environments.
- Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR).
- Reading and comprehending.
- Reasoning and analyzing.
- Ability to coordinate with various inter-agency personnel.
- Ability to fulfill PMAB and CPR/First Aid requirements.
- Ability to work independently.
- Good interpersonal skills, including ability to build rapport with individuals including co-workers.
- Ability to display comfort in interacting with individuals of diverse cultural, and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed.
- Ability to acquire and utilize new skills as the job requires.
- Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork.
- Ability to maintain highly confidential information.
- Ability to remain calm in stressful situations.
- Ability to plan and schedule work and implement directives without constant supervision.
- Model professionalism by appropriate dress, , ethics and work habits.
- Ability to drive personal and/or company vehicle. This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agency individuals and/or individuals served.