F B Supervisor

Job Title: F & B Supervisor

Location: Dubai UAE

Job Type: FullTime

Job Overview:

We are seeking a dedicated and dynamic Supervisor to join our team. This role requires a passion for specialty coffee and a commitment to exceptional customer service. The ideal candidate will be a proactive leader with a track record of empowering teams and achieving operational excellence.

Requirements

Responsibilities:

• Customer Interaction: Handle customer issues professionally ensuring a customerfirst approach. Empower the team to prioritize customer needs and recommend products effectively.
  
• Team Leadership: Excel in a customerfacing role leveraging strong product knowledge. Communicate clearly with the team setting goals and providing regular feedback to foster a positive and collaborative work environment.
  
• Operational Management: Collaborate with the store manager to develop the team effectively. Manage sales targets minimize waste and maintain adept stock management.
  
• Scheduling and Maintenance: Ensure efficient team scheduling and uphold high standards of cleanliness and hygiene. Address instore maintenance and emergency issues promptly and efficiently.
  
• Standards Compliance: Uphold food safety standards and confidently manage DM & AD standards during inspections.
  

Qualifications:

• Minimum of 5 years of experience in customer service or hospitality preferably in supervisory roles within the UAE.
  
• Proven leadership skills with a dynamic and proactive approach to team management.
  
• Strong communication and teamwork abilities aimed at creating exceptional customer experiences.
  
• Fluency in English is essential; additional language skills are advantageous.
  

Benefits

Perks & Benefits:

• Competitive salary of 5500 AED per month along with performancebased incentives.
  
• Comprehensive health and wellness benefits for the employee and eligible dependents.
  
• Annual flight ticket from Dubai to your home country.
  
• Complimentary food and beverages during shifts.
  
• Generous annual leave to ensure worklife balance.
  
• Access to professional training and development opportunities.
  
• Opportunities for career growth within the company.
  
• Endofservice benefits.