MSP Recruitment Coordinator

GENERAL RESPONSIBILITIES: • Manages the contractor onboarding process. • Responds to tickets and inquiries including/ but not limited to: general request inquiries, assignment updates/changes, invoicing questions/concerns, timesheet questions/concerns, visa letter requests, reporting requests, conversion fee inquiries, etc. • Handles furlough tracking and exception approval process. • Sends reminders for missing timesheets, assignments ending in 90 days, etc. • Creates visa letters for time & materials contractors. • Handles pre-ID/payroll request management. • Responds and answers all inbound telephone calls, ticket requests, and e-mail correspondence in a timely manner/according to SLA’s. • Uses working knowledge of various supported Vendor Management Software to troubleshoot issues.