Service Admin Coordinator

Responsibilities • Coordinate and schedule service appointments based on customer requests and technician availability. • Track service orders, ensuring accurate documentation and timely updates. • Provide administrative support to service technicians, including preparing work orders and maintaining service records. • Handle customer inquiries regarding service requests, pricing, and product information. • Collaborate with cross-functional teams to troubleshoot and resolve service-related issues. • Maintain accurate inventory records and order necessary parts and supplies. • Assist in the preparation of service reports and performance metrics.