Knowledge, skills and attributes:
- Good verbal and written communication skills
- Ability to engage with clients in a professional and tactful manner
- Proactive and meticulous individuals with excellent attention to detail
- Ability to read, analyse and interpret financial reports
- Able to perform basic mathematical functions on a calculator such as addition, subtraction, multiplication, division
- Proficient in the use of Excel, Word and related MS Office, as well as internet
Academic Qualifications and Certifications:
- High School Diploma
- Relevant certifications, e.g., CCP
Experience required:
- Some experience in credit and collections in a corporate environment
- Customer service experience