Payments Program Manager

Key job responsibilities

Responsibilities

As a member of the ACC Business Operations team, your key responsibilities will help grow and expand the scope of the business by:

• Recommending and driving projects to improve customer pain points within larger Payments organization and services across Amazon
• Own the day to day operational relationship with our external FX and payments partners
• Identifying operational gaps in new offerings and setting operational requirements for new projects
• Managing medium to large sized business operations projects
• Interfacing with business and technical customers, gathering requirements and producing data-driven analysis; partnering with internal teams to support new payment products or functionality post launch
• Working with technology teams to drive payment processing performance improvement
• Defining metrics for assessing performance and trends
  

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

• 3+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
  

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience