Relationship Manager

Achieve allocated sales targets through direct effort or via agents
Meet prospecting targets by ensuring the required number of prospects per day
Achieve telecalling targets in terms of number of connected calls
Maintain overall activity levels
Building and maintaining relationships with clients and key personnel within customer companies
Conducting business reviews to ensure clients are satisfied with their products and services
Alerting the sales team to opportunities for further sales within key clients
Letting customers know about other products the company offers
Attending meetings with clients to build relationships with existing accounts
Achieving client relationship targets and KPIs as set by the Head of Sales
Working closely with Account Managers and Sales Administration
Escalating and resolving areas of concern as raised by clients
Updating the CRM and ensuring account managers are aware of changes within clients
Liaising with internal departments to ensure client needs are fulfilled effectively