Waiteress

Job OverviewAs a Waiter/Waitress at Anantara Mina Al Arab Ras Al Khaimah Resort you will play a pivotal role in delivering an exceptional dining experience to our guests Your primary responsibility will be to provide attentive and personalized service ensuring that guests have a memorable and enjoyable dining experience in our worldclass restaurants

Key Responsibilities

1. Guest Service
   • Greet and seat guests in a friendly and professional manner
   • Provide menu recommendations and describe specials taking note of any dietary restrictions or preferences
   • Take orders accurately and promptly ensuring attention to detail
   • Serve food and beverages with precision and according to the established standards of the resort
2. Product Knowledge
   • Possess indepth knowledge of the menu items including ingredients preparation methods and presentation
   • Stay updated on any menu changes or additions and communicate these to guests when necessary
   • Be able to make informed suggestions based on guest preferences and dietary requirements
3. Table Maintenance
   • Ensure the cleanliness and proper setup of tables before during and after service
   • Monitor and anticipate guest needs replenishing beverages and clearing dishes promptly
   • Work closely with the kitchen and bar staff to ensure seamless coordination of service
4. Upselling and Revenue Generation
   • Promote special offers promotions and upsell additional menu items to enhance the guest experience and contribute to revenue goals
   • Provide information on the resorts loyalty program and encourage guest participation
5. Team Collaboration
   • Collaborate with kitchen and bar staff to ensure smooth service flow
   • Communicate effectively with colleagues to relay guest preferences or special requests
   • Work as a cohesive team to maintain a positive and efficient working environment
6. Compliance and Safety
   • Adhere to all health and safety guidelines including food safety and hygiene standards
   • Ensure compliance with resort policies and procedures related to service and guest interactions

Remote Work

No