Jira & Confluence Systems Administrator

What we expect you to do

Installation and configuration of Jira Data Center

Configure, maintain, and administer Atlassian products (Jira, Confluence, Bitbucket), Slack, and associated add-ons to maximise efficiency

Create workflows, custom fields, dashboards, Kanban, scrum, and reports

Gather requirements for business processes and determine ways to optimise/improve Atlassian tools and environments

Maintain and improve projects, configuration, and permissions in line with the organisation s Information Security policies

Contribute to, and maintain, the Atlassian Product roadmap

Maintain abreast of new functionality and seek to integrate value adding solutions to support the Atlassian Product roadmap

Conduct training for employees and new hires on the Atlassian toolset and briefing on new functionalities

Liaise with teams and be a point of contact and expertise

Deliver prompt issue resolution with JIRA Projects and Confluence in coordination with other admins and partner teams

Integration of Jira into existing tool chains

Support in controlling the application operation

Act as the Jira Technical Lead for all Jira escalations

Ensure the reliability and usability of the Atlassian suite

Work on performance, functional and user acceptance testing

Engage and work with all stakeholders associated with the delivery and delivery teams

As part of the PMO team support and assist with PMO activities.

Requirements

Heres what we are looking for in candidates for this job

BA/BS degree or equivalent experience in Information Technology or Computer Sciences

JIRA Certified Expert is a must

Jira Certified Administrator (Cloud) is a Must

5+ years of experience as a JIRA and Confluence Administrator with experience customizing JIRA projects with various schemas.

Experience in Bitbucket

Expert level Atlassian tool administration knowledge on JIRA and Confluence

Excellent documentation skills, including system as-is and system maintenance processes and procedures

PowerBI Integration for delivery of reporting functionality

Extending Atlassian products with code development (Java & ScriptRunner)

Integrating Atlassian products with other systems via API endpoints

Previously involved in migrations from on-premise Jira to Atlassian Cloud

Excellent knowledge of JQL

Previous experience of Agile, Scrum and Kanban methodologies and continuous integration and continuous deployment practices

Experience with writing scripts and managing reports on Jira and supported reporting applications

Experience with providing user management, access roles and permissioning, global and project-level configuration and maintenance, training, and end-user support for JIRA

Experience designing, configuring, maintaining, and evolving customized project space setups to include issue type scheme design, screen scheme design, new field design, and workflow design and configuration.

Able to work independently with minimal guidance in a rapidly changing environment

Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude