Ticketing / Entry Operations Attendant

Responsibilities:

• Daily operation of the entry operations position ensuring proper cash handling, exemplary guest service and positive employee relations
• Always conveys cheerful and positive guest experience attitude
• Complete all position training and stays current on operational changes and signs-off on any procedural change
• Performs duties as per SOP for the given area of work
• Assists Guests at the Turnstiles, making sure guests are getting in and out of the Park correctly and without delay
• Issuing Annual Passes, Handling Guest Services, Lost and Found and Group Sales
• Assisting Guests with renting a stroller or wheelchair
• Distributing Park Maps and assisting with directing guests
• Any other duties as may be reasonably requested by the Management Team.