Senior Business Analyst

Responsibilities:

• Leads business departments through gap analysis of “as is” and “to be” business processes and carries out business systems requirements through the analysis, specification, and verification of multiple levels of requirements from an end-to-end perspective.
• Documents business objectives, functional requirements, business processes and data models thereby ensuring that business requirements are comprehensively and completely captured.
• Prepares use cases, process models and supporting business rules and traceability matrix for system programs thereby ensuring that the functional solution design can meet the documented requirements.
• Coordinates requirement walk-through and signoffs with stakeholders to ensure that documentation accurately portrays business needs, and all functional artefacts are signed off by the required business and project stakeholders.
• Develops the logical/functional systems design (detailing business information flow/process) for business solution agreed. This includes detailed entity relationship modelling, function hierarchy diagramming, process modelling, function to entity mapping.
• Acts as a subject matter expert for business systems and assists the end-user community in using and utilising the systems efficiently and use operational and applications expertise to recommend initiatives to improve the overall user experience.
• Defines and co-ordinate the creation of test cases, set-up and communication between the application/product and the partner's system to support the testing of application functionality and linked systems. Manages the user acceptance tests and all related documentations and ensures the quality of testing/training along with the related documentation meets IT standards and is in line with the customer's specific environment.
• Serves as a point of contact/communication between business and IT for projects and systems requirements, managing Business stakeholders’ expectations effectively and improve operational efficiencies.