Guest Service Agent

Responsibilities:
• Maintaining professional, open and honest communication to assist guests and make accurate bookings.
• Availability to work shifts between Monday to Sunday
• Immaculate personal presentation.
• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms.
• Professional interpersonal and communication skills.